GENERAL EVENT QUESTIONS:

Q: Where will Rosh Hashanah take place?
A: The Marriott Marquis
1535 Broadway
New York, NY 10036
212-398-1900

Q: What meals are included in each package?
A: 2 Nights (9/18-9/20):
8 meals
Friday 9/18 – Buffet, Dinner
Saturday 9/19- Breakfast, Lunch & Dinner
Sunday 9/20 – Breakfast, Lunch & Dinner

3 Nights (9/18-9/21):
9 meals
Friday 9/18 – Buffet, Dinner
Saturday 9/19- Breakfast, Lunch & Dinner
Sunday 9/20 – Breakfast, Lunch & Dinner
Monday 9/21 - Breakfast

Q: Where will meals take place? Will the group be together?
A: Meals will take place at the Marriott Marquis Hotel. We will be together as one group.

Q: What is the cancellation and refund policy?
A: Full refund, less a $100 cancellation fee, until Friday, Aug. 7th. No refunds after Aug. 7th

Q: Is there a specific date by which I need to register?
A: There is limited lodging space for this event, so the sooner you register the better. In addition, we have a cut-off date of Monday, Aug. 20th for getting our room reservations into the hotel. If we have not booked your reservation by that time, we can add you on a space available basis only.

Q: How many participants are you expecting?
A: We are expecting approximately 1600 attendees total


FEES/PAYMENTS:

Q: What are my payment options?
A: Payment can be made by credit card, money order or wire transfer.

Q: Can I make a partial payment?
A: Yes, you can participate in the Payment Plan where your payments will be divided equally based on the number of months you have booked in advance (i.e. if you register on June 15th, you will be charged ¼ on June 15th, ¼ on July 1st, ¼ on August 1st, and ¼ on September 1st). Payments will be charged on the 1st of each month. If you selected a payment plan, please note that suites cannot be guaranteed, nor can lodging reservations at the primary hotel. Hotel reservations will be submitted after final payment on September 1st. Special lodging requested will be based on availability at the time the reservation is submitted. A $50 charge will apply to all registrations with a payment plan.


LODGING:

Q: Where will our lodging be booked?
A: Your lodging will be booked at the Marriott Marquis NYC until we have filled those rooms.

Q: What is the hotel website?
A: www.marriott.com/nycmq

Q: What is the suggested capacity per room?
A: 3 adults maximum.

Q: How many rollaways or cribs are allowed in the rooms? What type of rooms will rollaways fit in?
A: Rollaways can only be placed in king rooms; Cribs can be put in King or double rooms.

Q: Do rooms have minibars or refrigerators?
A: No minibar, but you may request a mini refrigerator for $25/night.

Q: Do rooms have hairdryers and coffee makers?
A: All rooms have both hairdryers and coffee makers.

Q: What views do you have from the hotel rooms?
A: There is a City view and a river view. View can be requested, but is not guaranteed.

Q: How many levels are in the hotel?
A: 49 floors

Q: Does the hotel have adjoining rooms?
A: Yes, there are a limited number of adjoining rooms. These have been set aside for families with small children. Adjoining rooms cannot be guaranteed.

Q: Does the hotel offer handicapped accessible rooms?
A: Yes.

Q: When you have two beds in a room – what size are the beds?
A: Two double beds

Q: When you have one bed in the room, is it a King or a Queen?
A: King bed

Q: Please provide a complete description of the Deluxe Suite:
A: Deluxe Suite: 567-sq.-ft, Living/sitting room with a sofa bed couch, minibar and a small kitchen area with a mini refrigerator, microwave & counter. Each connecting bedroom includes either one king or two double beds. This suite does not have a dining table or chairs.

Q: What are the check-in and check- out times?
A: Check-in: 4pm / Check-out: 12pm
Note, that if you are not checked out in time, the hotel will charge your card for an extra day. Please be sure to check out in a timely manner. The hotel will be happy to hold your baggage once you have checked out, and prior to your departure.

Q: Is there an additional cost for early arrival?
A: No cost for early arrival, but cannot be guaranteed - requested only
(Note: any late departure charges will be billed directly to the attendees as an incidental expense)


ROOMMATE PAIRING:

Q: I would like to pay a double room rate, but don’t know of anyone to room with. Will you pair me with someone?
A: We strongly suggest that you find someone from your center to room with at the event. However, if you are unable to, we can place you in a pool for roommate pairings. During the week of Sept. 1st, we will pair you with someone of the same gender and exact arrival and departure dates. Please note that if we are unable to match the exact arrival/departure dates, you will be responsible for paying the single rate for any days you occupy the room alone.
If you request a roommate, who is not booked by Sept. 1st, we will automatically place you in the Roommate Pairings pool.
NOTE: If you prefer to be at the Marriott Marquis, and not an overflow venue, then you must designate a roommate as quickly as possible. Only completed registrations will be submitted to the hotel.


OTHER ACTIVITIES:

Q: Will you have pre-arranged tours/activities?
A: There will not be any pre-arranged tours or activities. There are many local attractions. See the hotel website for more information.

Q: Will there be a program for children offered? What does it cost?
A: There will be a Kids Camp during Rosh Hashanah for children 4 to 12 years of age. There is no additional cost. Your registration confirmation includes a Kids Camp Form. Please complete that form and fax it back prior to the event to ensure a space is held for your child(ren).


TRAVEL/TRANSPORTATION:

Q: Are you offering group air reservations? If so, who do I contact?
A: Attendees are responsible for booking their own travel.

Q: What is the closest airport?
A: New York/La Guardia (LGA) – approximately 9 miles

Q: Does the hotel offer an airport shuttle? If not, what are airport transportation options and costs?
A: Shuttle Services:
AIRLINK 877-599-8200
Super Shuttle 800-258-3826
Approximate cost $18 one-way.

TAXI:
A taxi is approximately $35-$40 from La Guardia.
You can also contact the hotel concierge for information on private transportation companies.

Q: What is the cost for parking?
A: Valet parking $55 car/$65 SUV/Minivan/ $80 Oversize SUV / Height 6ft 2in. Rates are per 24 hrs.